Returns & Exchanges

At KTM Spare Parts, we understand the importance of precision engineering; if your component isn't the perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original packaging and in unused condition to ensure full credit or replacement.

1

Initiate Your Request

Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number.

2

Package Your Parts

Securely pack the unused spare parts in their original KTM factory packaging, ensuring all labels and technical manuals are included.

3

Ship to Service Center

Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our warehouse.

4

Inspection and Refund

Once our technicians verify the part's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing