Frequently Asked Questions
Everything you need to know about getting your KTM back on the road.
Are your spare parts genuine KTM PowerParts?
Yes, we specialize in 100% authentic KTM OEM parts and PowerParts. Each item is sourced directly from certified distributors to ensure perfect fitment and performance for your motorcycle.
How do I ensure a part is compatible with my specific model and year?
We recommend using our 'Parts Finder' tool by entering your bike's VIN or selecting the specific model and year from our dropdown menu to guarantee compatibility before purchasing.
What are your shipping times for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days depending on customs processing.
What is your return policy for incorrectly ordered parts?
We offer a 30-day return policy for parts in their original, unopened packaging. Please note that electrical components and parts that have already been installed are not eligible for return.
Do you provide technical support for part installation?
While we provide official KTM service manuals and diagrams for reference, we strongly recommend that all critical engine and safety components be installed by a certified KTM technician.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure and fast checkout.